Nytt : CFP – Engineering and Information and Communications Technologies

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ServDes.2010 ExChanging Knowledge 1-3 December, Linköping, Sweden www.servdes.org The Nordic Conference on Service Design and Service Innovation, ServDes, is the premier research conference within service design and service innovation. Submitted contributions are subject to a double- blind peer-review process. Accepted contributions will be published electronically and in the conference proceedings. Important dates: July 2 2010: Deadline for all contributions (including design cases, artefacts, tutorials, workshops) Mid October: Notification of acceptance with suggestions for revision Mid November: Final paper submissions uploaded to website 1 – 3 December: Conference in Linköping Call for contribution: Service design as a field has established itself as a strong discipline, through efforts in practice and academia. However, publications have mainly focused on establishing service design. There is a growing need for original research on service design. The ServDes conference is an answer to this call. The first Nordic Service Design and Service Innovation Conference offered a venue for investigating the legacy from other design disciplines as well as opening up towards other fields. The topic for this year’s conference is ExChanging Knowledge. ServDes invites contributions from researchers and practitioners that wish to contribute to the development of a knowledge base on service design, and openly discuss challenges of the field. Changing Knowledge is about investigating the fundamentals in service design and challenging the knowledge inherited from the disciplines which service design has grown out of. Exchanging Knowledge refers both to integrating knowledge from other fields and the ongoing conversation between conference participants with their various roles; consultants, students, in-house, clients and academics.The scientific programme will be composed of papers that have been peer-reviewed in a double-blind review process. In line with the conference theme ExChanging Knowledge sessions will be held according to general themes, rather than presenters’ backgrounds. Along the lines of the theme we will also invite a wide range of contributions: – full length research papers (max 10 pages) – workshop suggestions – shorter research papers – focused case descriptions (2 page abstracts) Within overall trends of research, challenges such as the prototyping of services, identifying sound theoretical foundations for service design research and developing methods and tools all aim at changing the knowledge we teach new students and our understanding of service design. Exchanging knowledge with other relevant areas such as service management, anthropology, computer-mediated communication, activity theory and cognitive science, aims at improving the everyday practice of service designers. The conference invites contributions on, e.g., the following themes: – the business of service design – politics and design of services – user involvement – design in health-care and public services – service design in for-profit organizations – theoretical foundations – the processes of service design – rigor and relevance of research methods – novel design tools and techniques – service design across cultures – design and service-dominant logic Deadline for all paper contributions is July 2 2010. On behalf of the conference committe Stefan Holmlid Fabian Segelström Johan Blomkvist

KTH Skolan för datavetenskap och kommunikation (CSC) söker 3-6 doktorander i Människa-datorinteraktion Avdelningen för MDI bedriver forskning inom Människa-datorinteraktion som är studiet av interaktionen mellan människor och datoriserade tekniska system. Området är tvärvetenskapligt, och innefattar dels datalogiska metoder och verktyg för utformning av användaranpassade systemfunktioner, dels humanvetenskaplig teori och metod för att förstå, utvärdera och förbättra datoriserade tekniska system för mänsklig användning. I ämnet ingår metodik för design av interaktiva datorsystem. Tänkta inriktningar: 1. Perceptualisering 2. Förändringsprocesser 3. Mobila digitala tjänster 4. Visualisering 5. Datorstött samarbete 6. Digitalt lärande Läs mer

ServDes.2010 ExChanging Knowledge 1-3 December, Linköping, Sweden www.servdes.org The Nordic Conference on Service Design and Service Innovation, ServDes, is the premier research conference within service design and service innovation. Submitted contributions are subject to a double- blind peer-review process. Accepted contributions will be published electronically and in the conference proceedings. Important dates: July 2 2010: Deadline for all contributions (including design cases, artefacts, tutorials, workshops) Mid October: Notification of acceptance with suggestions for revision Mid November: Final paper submissions uploaded to website 1 – 3 December: Conference in Linköping Call for contribution: Service design as a field has established itself as a strong discipline, through efforts in practice and academia. However, publications have mainly focused on establishing service design. There is a growing need for original research on service design. The ServDes conference is an answer to this call. The first Nordic Service Design and Service Innovation Conference offered a venue for investigating the legacy from other design disciplines as well as opening up towards other fields. The topic for this year’s conference is ExChanging Knowledge. ServDes invites contributions from researchers and practitioners that wish to contribute to the development of a knowledge base on service design, and openly discuss challenges of the field. Changing Knowledge is about investigating the fundamentals in service design and challenging the knowledge inherited from the disciplines which service design has grown out of. Exchanging Knowledge refers both to integrating knowledge from other fields and the ongoing conversation between conference participants with their various roles; consultants, students, in-house, clients and academics.The scientific programme will be composed of papers that have been peer-reviewed in a double-blind review process. In line with the conference theme ExChanging Knowledge sessions will be held according to general themes, rather than presenters’ backgrounds. Along the lines of the theme we will also invite a wide range of contributions: – full length research papers (max 10 pages) – workshop suggestions – shorter research papers – focused case descriptions (2 page abstracts) Within overall trends of research, challenges such as the prototyping of services, identifying sound theoretical foundations for service design research and developing methods and tools all aim at changing the knowledge we teach new students and our understanding of service design. Exchanging knowledge with other relevant areas such as service management, anthropology, computer-mediated communication, activity theory and cognitive science, aims at improving the everyday practice of service designers. The conference invites contributions on, e.g., the following themes: – the business of service design – politics and design of services – user involvement – design in health-care and public services – service design in for-profit organizations – theoretical foundations – the processes of service design – rigor and relevance of research methods – novel design tools and techniques – service design across cultures – design and service-dominant logic Deadline for all paper contributions is July 2 2010. On behalf of the conference committe Stefan Holmlid Fabian Segelström Johan Blomkvist

Våra mobiltelefoner, kameror och datorer blir ständigt mer tekniskt avancerade. För att vi ska kunna fokusera på det vi ska göra, istället för att fastna i krångliga menyer, är det viktigt att interaktionen mellan människan och våra tekniska prylar är smidig och intuitiv. Den tekniska utvecklingen gör det också möjligt att interagera på helt nya sätt. Inte minst med mobiltelefoner och datorspel används i allt högre grad nya kommunikationskanaler, som pekskärmar, accelerometrar, röststyrning etc där det ofta krävs nya sätt att presentera grafik. Därför behövs personer som både förstår tekniken och ser hur den kan användas innovativt inom människa-datorinteraktion, MDI. Tycker du detta låter spännande? Läs hela programbladet om MDI på KTH (pdf) eller läs mer om utbildningen på KTH:s webbplats.